This presentation will present a tool and associated methodology, which is time efficient, money saving and proven on real projects. It was designed to help its users to combine creative ideas, new technologies and approaches – such as (AI, ML, UX, IOT, RPA) and create a unique, valuable, usable and sticky solution that will fit the needs of different types of users (personas). The “Digital Solution Design Canvas” uses the LEGO® SERIOUS PLAY® method and this empowers the users to easily innovate ideas, incorporate ultimate technologies, rethink customer experience and support their business decision making about further development.
The presentation will focus on fundamentals of LSP method on the one hand and highlight the potential of IIBA BA CCM – that will lead us from customer NEEDS to customer VALUE and EXPERIENCE – on the other hand.
Andrej Guštin has more than 20 years’ of experience in large-scale project management, business process management, consulting and training. His activities are in general in management business consulting on strategy, process optimisation and process innovation.
As a “representative from business”, he regularly holds lectures and Case Study presentations at the different university programs in Slovenia.
Andrej is a vice president of IIBA CHAPTER SLOVENIA and holds a Science Master Degree. In his spare time, Andrej enjoys cycling, cross-country skiing and diving.